Terms and Conditions
TERMS & CONDITIONS
www.ElmoreTRDToyotaparts.com strives to make sure our listings are accurate every time. However, due to the large amount of parts and accessories Toyota offers, sometimes errors do occur via our data entry providers or are inaccurately provided by our suppliers. www.ElmoreTRDToyotaparts.com retains the right to refuse or cancel any order due to these errors. However, we do our best to make sure this doesn’t happen. If any changes are needed to process your order, we will notify you for authorization first.
For your protection, all credit card orders must have a matching billing and shipping address. Also, names must match on the credit card AND order. If not, we must manually validate the purchase by speaking to the card holder.
Preventing fraud is very important to us. Thank you for your cooperation on this matter.
For your protection, all credit card orders must have a matching billing and shipping address. Names must match on the credit card AND order. If not, we must validate the purchase by speaking to the card holder.
We do NOT accept COD orders. Other payment arrangements to approved distributors and dealer accounts will be accepted and must be paid within established terms with the methods above or approved company check.
All orders are shipped via FEDEX and USPS ground by default. Shipping carrier substitutions may be made at our determination in an attempt to reduce shipping costs to the customer, if not already selected within the order process by the customer. Some orders may be drop shipped from alternate locations. Drop shipped orders may be shipped with carrier services other than FEDEX and USPS, and may ship from other locations outside of California.
By entering and accepting the order process the buyer accepts responsibility for that order and it's receipt and payment. Credit cards are debited the exact amount shown in the order summary and will be charged without exception. Credit cards will not be charged until the product is posted for shipment within our system. Backorder products will be reserved but the account not billed until posted for shipment within our system. Special Orders will be billed at the time the order is placed.
For "will-call" orders to be picked up at Elmore Toyota, ID and the credit card used for the purchase must be presented and verified in order to pick up the merchandise ordered.
We honor all concerns with the products we sell. We will replace any defective or damaged product that occurs during shipment. Prior authorization by management must be provided for any unusual circumstance and a Return Authorization Number provided to the customer.
We must receive all returns within 60 calendar days of delivery of product. Any product not received within that period will be charged to the Customer until which time product is received.
The customer will be responsible for legal fees as a result of any transaction or account requiring legal action or collection by us.
Some images used on our site are registered by others and used with permission for display purposes. These stock pictures may not always represent the exact item being sold, ie. different colors, logos, and application.
Thank you for shopping with us. Please find our policies below:
If you have any other questions, please don't hesitate to contact us.